Sterling Standard

SMS Terms and Conditions

Last updated July 28, 2026

About the Program

Sterling Standard operates a text messaging program for our guests. Depending on how you opt in, you may receive:

• Appointment confirmations, reminders, and changes to your booking
• Replies from our team when you text us a question
• Order, gift, and pickup notifications
• Membership and package updates
• Promotions, offers, and news about new services, if you opted in to marketing messages

How to Opt In

You may opt in by giving us your mobile number when you book an appointment, create a client profile, complete a form on our website, sign up in person at our front desk, or text us first. Where a checkbox is used to collect your consent, it is never pre-checked. You must be 18 or older, or have the permission of the account holder, to enroll.

Consent to receive marketing text messages is not a condition of purchasing any product or receiving any service from us.

Message Frequency

Message frequency varies and depends on how you interact with us. Transactional messages, such as appointment reminders, are sent as needed around your bookings. Promotional messages are limited and typically sent no more than a few times per month.

Cost

Sterling Standard does not charge for the messages we send. Message and data rates may apply according to your plan with your mobile carrier. Contact your carrier for details about your plan.

How to Opt Out

You can cancel at any time by replying STOP or UNSUBSCRIBE to any message from us. After you do, we will send one confirmation message and you will not receive further texts from that program. If you want to rejoin later, sign up again the same way you did the first time, or contact us and we will re-enroll you.

You may also opt out by emailing us at admin@sterlingstandard925.com or by telling any member of our team in person.

How to Get Help

Reply HELP to any message from us for assistance, or contact us using the details at the bottom of this page.

Carriers and Delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider and is not guaranteed. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and most other US carriers.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. We share your number with our messaging providers only as necessary to deliver the messages you requested. Read our full Privacy Policy.

Changes to These Terms

We may update these terms from time to time. The revised terms take effect when posted to this page, and the "last updated" date above will change.